Incident Response Servicesfor Breaches and Active Threats
When attackers move, we contain. When systems go dark, we restore. When evidence matters, we preserve it.
Proven Data has been the IR partner SMBs and MSPs trust since 2011, combining hands-on DFIR expertise with AI-accelerated triage and in-house response infrastructure for faster containment, defensible findings, and a clear path back to operations.
Recent Outcomes
Anonymized data
Core Services
Three Pillars of Incident Response
From the first alert to full recovery, our team handles every phase of the incident lifecycle — so your business gets back online faster.
Rapid Threat Containment
Immediate triage, containment, and eradication. Our responders deploy remotely within minutes using our in-house IR platform to coordinate every containment action from a single command surface.
- Remote endpoint isolation and containment within minutes
- Threat actor identification and TTP mapping to MITRE ATT&CK
- Coordinated response playbooks for ransomware, BEC, data exfiltration, and insider threats
- Real-time status dashboards for stakeholders, counsel, and insurance carriers
- Evidence-grade documentation for legal and regulatory proceedings
Forensic Investigation
Forensically sound investigation anchored to root cause. We combine AI-accelerated artifact analysis with human expert validation to trace the threat actor's full path from initial access through lateral movement to exfiltration, then deliver defensible findings for breach counsel, regulators, and cyber insurance carriers.
- Live memory, disk, network, and cloud artifact triage
- Chain-of-custody preservation meeting federal evidence standards
- Root cause analysis with full attack timeline reconstruction
- Threat actor attribution and TTP mapping to MITRE ATT&CK
Recovery & Restoration
Getting your business back online is the mission. We handle ransomware decryption, encrypted file recovery, system rebuilds, Active Directory reconstruction, and post-incident hardening so you come back online stronger.
- Ransomware decryption and encrypted data recovery
- System rebuild and hardened clean-image restoration
- Active Directory reconstruction and identity environment cleanup
- Backup integrity verification and recovery orchestration
- Business continuity planning and failover execution
- Post-incident hardening and initial access vector closure
Breach Response
Cyber Breach Response Services
When an incident escalates into a confirmed data breach, our incident response process activates breach response protocols, adding regulatory scoping, breach counsel and carrier coordination, and notification-grade documentation to the same engagement. Breach response is not a separate vendor or a separate engagement; it is the phase of our IR work that activates the moment a notifiable exposure is identified.
The first 48 hours of a breach determine the outcome. Without coordinated response, organizations lose critical evidence, make containment errors, miss regulatory deadlines, and turn recoverable incidents into catastrophic events. Fragmented vendors create communication gaps and duplicated work while attackers keep moving.
Immediate Containment & Evidence Preservation
Remote agent deployment within minutes, endpoint isolation, network segmentation, and defensible evidence collection, executed in parallel so containment never compromises the investigation. Every containment action and artifact collection is logged and timestamped for breach counsel and carrier review.
Regulatory & Notification Scoping
Day-one assessment of HIPAA, PCI DSS, state breach notification, and sector-specific reporting obligations. We scope the impact, identify affected data classes, and produce the documentation regulators and insurers actually require.
Counsel & Carrier Coordination
We operate under attorney-client privilege at counsel's direction when engagements require it. Real-time case visibility through our response platform keeps breach counsel, insurance panels, and your internal stakeholders aligned without status-update emails.
Post-Breach Hardening & Reporting
Containment is the start, not the finish. We close the initial access vector, rebuild hardened infrastructure, deploy continuous monitoring, and deliver evidence-grade final reports for regulatory submission, insurance claims, and legal counsel.
Unified Incident Response Team
No hand-offs between an IR firm, a forensics shop, a recovery vendor, and legal. One engagement, one team, one platform covers containment through recovery, eliminating the communication gaps and duplicated investigations that fragmented vendor response creates.
Real-Time Breach Status Updates
Real-time status dashboards for your leadership, breach counsel, and insurance carrier. No waiting for email updates or scheduling status calls during a crisis.
Our Core Specialty
Ransomware Incident Response: Not a Side Project. Our Entire Mission.
While other firms treat ransomware as one line item in a service catalog, Proven Data was built on ransomware incident response. We have contained, investigated, and recovered thousands of ransomware cases since 2011, from single-workstation encryptions to multi-site attacks targeting critical infrastructure. That depth means faster threat actor identification, better negotiation leverage, and higher recovery rates than generalist IR providers.
Threat Actor Intelligence
We maintain active intelligence profiles on every major ransomware group. When a variant hits your environment, we often know the TTP pattern, negotiation behavior, and decryption reliability before the investigation begins.
Negotiation Expertise
When negotiation is necessary, our team has managed thousands of threat actor communications. We understand pricing patterns, escalation tactics, and proof-of-life protocols, reducing cost and accelerating resolution.
Recovery-First Approach
Payment is always the last resort. We exhaust every recovery option first: backup restoration, decryption tool availability, partial file recovery, and shadow copy analysis, before recommending any payment path.
Post-Attack Hardening
Recovery is not complete until you are protected against re-attack. We close the initial access vector, rebuild hardened Active Directory infrastructure, deploy continuous endpoint monitoring, and implement the configuration changes that prevent the same playbook from working twice.
98%
ransomware recovery success rate across all engagements
AI-Accelerated Forensics
AI-Powered Forensic Analysis
Our forensic analysis pipeline uses proprietary AI models trained on thousands of real-world incidents, running entirely on Proven Data infrastructure. No client artifact data ever leaves your environment or ours. Every AI-generated finding undergoes human expert validation before it reaches your report.
Proprietary AI Infrastructure
All AI models run on Proven Data infrastructure. We never route forensic artifacts or client incident data through third-party AI services, cloud LLMs, or external processing pipelines. Your evidence stays under our direct control from collection through analysis.
Human-in-the-Loop Validation
AI accelerates artifact classification, IOC extraction, and attack timeline correlation, but every conclusion is reviewed and validated by a senior DFIR analyst before it appears in any deliverable. AI identifies; humans interpret and decide.
Forensic Data Privacy & Isolation
Our AI pipeline is designed with data isolation at every layer. Per-case sandboxing, encrypted processing, and automatic artifact purging ensure forensic data from one engagement never cross-contaminates another.
Faster Forensic Triage
AI-driven triage reduces initial artifact analysis from hours to minutes. Automated IOC extraction, log correlation, and malware family identification let our analysts focus on the investigative work that requires human judgment: root cause analysis, attack timeline reconstruction, and threat actor attribution.
60%
faster artifact analysis
10x
more data processed per case
0
client data sent to third-party AI
Powered by the Lynx Platform
Lynx is Proven Data's proprietary incident response and case management platform. Every engagement runs through it: endpoint isolation, forensic artifact collection, stakeholder communication, and post-incident monitoring from a unified command surface. For MSPs, a multi-tenant console provides cross-client visibility across all simultaneous engagements from a single interface.
Learn More About LynxUnder Attack Right Now?
Our incident response team is standing by 24/7. Call us or submit a quick form — we'll have an analyst on the line within minutes.
Panel-Ready & Compliance-Aligned
Incident Response Built for Breach Counsel, Insurers, and Regulators
Proven Data maintains the operational rigor that cyber insurance carriers, breach counsel, and regulatory bodies require. Our internal governance is a documented, auditable system of SOPs, frameworks, and quality controls that every responder follows on every engagement.
Compliance Frameworks
NIST Cybersecurity Framework
Every IR engagement follows the NIST CSF lifecycle: Identify, Protect, Detect, Respond, Recover. Our playbooks map directly to NIST SP 800-61 (Computer Security Incident Handling Guide).
ISO 27001 & 27035
Our incident management procedures align with ISO 27035 (Information Security Incident Management) and our internal ISMS follows ISO 27001 controls for information security management.
HIPAA Breach Response
For healthcare clients, our IR process incorporates HIPAA breach notification requirements, PHI exposure assessment, and HHS reporting timelines from day one of the engagement.
PCI DSS Incident Response
Payment card data breach investigations follow PCI DSS Requirement 12.10 protocols, including card brand notification procedures and forensic investigation standards.
Operational Governance
Documented IR Procedures
Documented standard operating procedures for every phase of IR, from initial triage to final report delivery. SOPs are version-controlled, peer-reviewed, and updated after every post-incident review.
Forensic Quality Assurance
Every forensic report undergoes multi-layer peer review before delivery. Evidence handling follows documented chain-of-custody procedures with tamper-evident controls.
Work Under Privilege
We routinely operate under attorney-client privilege at the direction of breach counsel. Our engagement processes, documentation standards, and communication protocols are designed to preserve privilege from engagement start.
IR Governance Framework
Our internal governance framework defines roles, escalation paths, decision authorities, and conflict-of-interest policies. Annual third-party assessments validate our operational controls and incident handling procedures.
Purpose-Built for SMBs & MSPs
Incident Response Services for SMBs and MSPs
The big IR firms optimize for Fortune 500 engagements. We built our practice around the organizations that actually need help the most: small and mid-size businesses that cannot afford week-long onboarding cycles, and the MSPs that serve as their first line of defense. Enterprise-grade incident response, without the enterprise price tag.
For SMB IT Teams
- No retainer minimums; engage when you need us, at pricing that reflects your organization size
- Plain-language reporting that your board, insurer, and legal team can actually understand
- Dedicated case manager from first call to full recovery, no hand-offs between departments
- Post-incident transition to continuous monitoring so you are not left unprotected
- Compliance documentation covering HIPAA, PCI, state breach notification, and cyber insurance requirements
For MSPs & MSSPs
- White-label IR capability; extend your service catalog without building a DFIR team
- Multi-tenant console for managing IR across your entire client base
- Partner SLAs with guaranteed response times and escalation procedures
- Co-branded reporting that positions your MSP as the primary security partner
- Volume pricing and retainer structures designed for managed service delivery
Response Timeline
Incident Response Timeline
Our structured response process ensures nothing falls through the cracks. Every phase has defined objectives, deliverables, and handoffs.
Engage
0–30 minutesInitial call, threat assessment, and scoping. Our triage team determines incident severity, engagement structure, and whether to operate under counsel privilege.
Contain
30 min – 2 hoursRemote deployment of containment agents, endpoint isolation, and network containment. We stop the bleeding before we start the investigation.
Investigate
2–48 hoursAI-accelerated forensic analysis, root cause identification, and attack timeline reconstruction. Evidence is collected and preserved to federal standards.
Eradicate
24–72 hoursComplete removal of threat actor presence, backdoor elimination, and persistence mechanism neutralization. We close every entry point identified in the investigation, then rebuild hardened infrastructure before restoration begins.
Recover
1–5 daysSystem restoration, data recovery, and business resumption. Backup integrity verification, clean rebuilds, and phased reconnection to production.
Harden
OngoingPost-incident security improvements, endpoint monitoring deployment, lessons-learned documentation, and transition to continuous MDR coverage so the same playbook never works twice.
What We Respond To
Every Incident Type. One Incident Response Team.
Ransomware Attacks
Full-spectrum ransomware response: containment, negotiation, decryption, and recovery. Our primary specialty since 2011.
Business Email Compromise
Investigate compromised accounts, trace financial fraud, identify unauthorized mail forwarding rules and OAuth grants, preserve email evidence, and close the identity gaps that enabled the attack.
Data Breach & Exfiltration
Determine what was accessed, what was exfiltrated, and the regulatory notification obligations. Scope the impact for counsel and carriers.
Insider Threats
Investigate unauthorized access, data theft, and policy violations with forensically sound evidence supporting HR, legal, and regulatory proceedings.
Advanced Persistent Threats
Hunt for long-dwell intrusions, identify lateral movement patterns, and eradicate embedded threat actors operating below detection thresholds.
Cloud & SaaS Compromise
Investigate compromised cloud environments, misconfigured services, and SaaS account takeovers across AWS, Azure, Google Workspace, and Microsoft 365.
Real Outcomes
Incident Response Case Studies
Every case below is drawn from a real engagement.
Client Experiences
Trusted by businesses when it matters most.
“Proven Data saved our business from further devastation. Their team responded within the hour and had our systems isolated before the ransomware could spread to our backup infrastructure.”
Hoa Tran
Business Owner
Ransomware Recovery“Second time Proven Data came to rescue for us. The speed and professionalism of their response team is unmatched. They coordinated with our insurance carrier and breach counsel seamlessly.”
Bradford C Armstrong
IT Director
Repeat IR Engagement“As an MSP, we needed a DFIR partner that could work across our client base without creating chaos. Lynx gave our team visibility into every active engagement, and Proven Data's responders operated like an extension of our own team.”
Service Delivery Manager
Managed Security Provider
MSP PartnershipFAQ
Incident Response FAQs
Our triage team is available 24/7/365. For active incidents, we typically begin remote containment within 30 minutes of engagement. For complex on-site requirements, we coordinate next-business-day deployment or sooner depending on geography.
Active incident? Call now.
Our IR team is available 24/7/365. Whether you're under active attack or want to establish an IR readiness posture, we're here.
1 (877) 364-5161