Incident Response
AutomationWhen a breach hits, teams scramble across five different tools trying to piece together what happened
Coordinate investigation, triage, containment, and post-incident reporting through a structured, repeatable workflow. Lynx integrates live-response artifact collection, DFIR-grade evidence preservation, and automated playbooks to eliminate the chaos of incident response. Built by the team that has handled 3,000+ real-world incident engagements since 2011.
Platform Capabilities
Everything inside Incident Response.
Guided Investigation Paths
Step-by-step investigation workflows with role assignments, approval gates, and progress tracking. Analysts follow a structured process — from initial triage through evidence collection to containment and closure.
Live Artifact Collection
Deploy automated evidence collection to affected endpoints: memory captures, process lineage, registry snapshots, scheduled tasks, network connections, and file system metadata — all indexed and searchable.
Ransomware Playbook
Specialized playbook for ransomware incidents: scoping, containment, evidence preservation, backup verification, negotiation support, and recovery orchestration — refined from 3,000+ real ransomware engagements.
BEC Response Playbook
Business email compromise playbook: mail flow audit, forwarding rule review, delegate access check, affected communication scope, financial transaction verification, and notification workflows.
Cross-Module Correlation
Investigation timeline that correlates evidence across endpoint telemetry, identity events, attack surface findings, dark web intelligence, and SIEM logs in a single unified view.
Chain-of-Custody Evidence
DFIR-grade evidence collection with cryptographic hashing, timestamping, and chain-of-custody documentation. Forensic packages are admissible for legal proceedings and insurance claims.
Post-Incident Scorecards
Automated lessons-learned reports with root cause analysis, detection gap assessment, and specific improvement recommendations that feed back into your security posture.
Retainer-Free IR Support
No IR retainer required. When incidents escalate beyond automated response, our team of experienced IR professionals is available to assist — backed by 3,000+ real-world engagement experience.
Core Capabilities
What Incident Response delivers.
When a breach hits, teams scramble across five different tools trying to piece together what happened. Evidence is scattered across endpoints, identity logs, network captures, and email archives. The IR process is ad-hoc, inconsistent, and slow — costing precious hours while attackers move laterally and escalate privileges. Post-incident, there is no structured lessons-learned process, and the same attack patterns succeed again months later.
Structured incident workflow
Guided investigation paths with role assignment, step approvals, and progress tracking. Every incident follows a repeatable, documented process — no more ad-hoc scrambling.
- Built by the incident response team that has handled 3,000+ real-world engagements including ransomware negotiations, nation-state intrusions, and complex BEC operations.
Live-response orchestration
Automated artifact collection from affected endpoints: memory captures, process trees, registry snapshots, network connections, and file system evidence. Timeline sync creates a unified investigation view.
- Live-response collection is modeled after Velociraptor-style DFIR tooling — enterprise-grade artifact collection accessible through a guided workflow.
Incident playbook library
Pre-built response playbooks for ransomware, BEC, credential theft, lateral movement, data exfiltration, and insider threats. Branching decision trees guide analysts through containment steps.
- Every incident generates admissible evidence packages for breach counsel, cyber insurance claims, and regulatory notification requirements.
Evidence preservation
DFIR-grade evidence collection with chain-of-custody documentation. Forensic packages are admissible, timestamped, and linked to the investigation timeline for legal and insurance proceedings.
- Playbooks are not theoretical — they are refined from real incident patterns observed across thousands of engagements.
Post-incident intelligence
Automated scorecards with lessons-learned outputs, root cause analysis, and improvement task generation. Feed findings back into detection rules and response playbooks for continuous improvement.
- Built by the incident response team that has handled 3,000+ real-world engagements including ransomware negotiations, nation-state intrusions, and complex BEC operations.
Why Lynx
Traditional approach vs. Lynx.
Response process
Evidence collection
Investigation context
Documentation
Lessons learned
Legal readiness
Built for MSPs & SMBs
Why teams choose Lynx.
Purpose-built for managed service providers and growing businesses.
IR Without the Retainer
Offer incident response capabilities to your clients without maintaining an expensive IR retainer. The platform provides guided workflows and our IR team provides escalation support when needed.
Consistent Response Quality
Every incident follows the same structured process regardless of which technician responds. Playbooks ensure consistent, high-quality response across your entire client base.
Client-Ready Reports
Auto-generated incident reports with attack timelines, affected scope, containment actions, and remediation recommendations. Ready for client presentation, breach counsel, and insurance claims.
Post-Incident Revenue
Lessons-learned outputs identify security gaps and improvement recommendations — natural conversation starters for additional security services and hardening projects.
See Incident Response in Action
Start a free trial or schedule a personalized demo with our team. No credit card required.
Our Process
From first call to full resolution.
Our structured process ensures nothing falls through the cracks — every phase has defined objectives, deliverables, and handoffs.
Incident begins with alert intake
Step 1Incident begins with alert intake — automated from EDR, ITDR, SIEM, or manual creation. Confidence scoring gates determine escalation path.
Investigation team is assigned with
Step 2Investigation team is assigned with role-based actions: lead investigator, evidence collector, communications handler, remediation engineer.
Live-response collection deploys to affected
Step 3Live-response collection deploys to affected endpoints — capturing process lineage, memory artifacts, registry state, and network evidence in parallel.
Containment actions execute from the
Step 4Containment actions execute from the investigation interface: endpoint isolation, account lockout, firewall rules, and credential rotation.
Evidence is indexed, timestamped, and
Step 5Evidence is indexed, timestamped, and linked to the investigation timeline. Cross-module correlation maps the attack across endpoint, identity, and network layers.
Case closure generates post-incident scorecard
Step 6Case closure generates post-incident scorecard with root cause analysis, lessons learned, and improvement tasks that feed back into detection rules.
Integrations
Connects with your existing stack.
FAQ
Frequently asked questions.
No. The platform provides structured incident response workflows, automated evidence collection, and response playbooks that your team can execute independently. When incidents escalate beyond your team's capability, our IR professionals are available for escalation support — no retainer required.
Full-Spectrum Response
Related Services
Our services work together to cover every phase of an incident — from first response through full recovery.
Ready to strengthen your incident response?
See how Incident Response Automation works inside the Lynx platform.