Housing / Real Estate

Housing Company Restored in Under 24 Hours

A housing company's critical data was encrypted by ransomware with a $700,000 demand. Proven Data performed a full digital forensics investigation, negotiated the ransom down to $150,000, and restored all systems in under 24 hours — minimizing reputational and operational damage.

$700,000
Ransom demanded
$150,000
Negotiated down to
Under 24 hours
Recovery time

The Challenge

A housing company's critical data — primarily associated with fraud and phishing case management — was encrypted by ransomware. The attackers issued an anonymous demand of $700,000, threatening complete data loss. Every hour of downtime risked both operational continuity and reputational standing.

How We Responded

  1. 1
    Initial Assessment

    Proven Data assessed the scope of the breach and identified the ransomware variant to determine the optimal recovery strategy.

  2. 2
    Ransom Negotiation

    Experienced negotiators engaged the threat actor and reduced the $700,000 demand to $150,000.

  3. 3
    Data Decryption

    Advanced digital forensics techniques were applied to decrypt all affected data, with careful handling to avoid further corruption.

  4. 4
    System Restoration

    Systems were restored to full functionality within 24 hours of engagement — the complete recovery process from first call to resolution.

  5. 5
    Post-Recovery Analysis & Forensic Report

    A comprehensive forensic report documented the incident timeline, attack vector, and recommended security improvements for future resilience.

Outcomes

  • Full operational restoration in under 24 hours
  • Ransom reduced from $700,000 to $150,000
  • Complete data decryption and de-corruption
  • Detailed forensic report delivered
  • Security recommendations implemented

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